招聘人数:1-2人
到岗时间:不限
年龄要求:不限
婚况要求:婚姻状况
TITLE: 维修工程师
DEPARTMENT: SVC 维修部
REPORTS TO: Service Supervisor维修主管
Location: 西安
JOB PURPOSE
The Service Engineer is responsible for: 维修工程师负责
l Servicing all LSG instruments in China 生命科学部仪器的维修
l Assisting and building customers’ confidence and network with Bio-Rad 帮助建立客户对伯乐的信任和建立客户网
ACCOUNTABILITIES
1. Consistently provide preventive and maintenance services to customers向客户持续提供维护维修服务
2. Service all LSG instruments such as pre-installation, warranty follow up etc.负责生命科学部的仪器的前期安装和保证期跟进
3. Work closely with distributor’s service team in the region和当地经销商的维修团队紧密合作
4. Ensure all service calls are handled on time and to the satisfaction of the customer确保所以维修来电都及时解决并令客户满意
5. Ensure the in-house workshop, tools and test equipment and keep the area tidy and clean at all times确保工作场所里所以工具检测社保都干净整洁
6. Maintain all Demo equipment in proper order维护所有Demo
7. Update market trend towards service in China更新国内维修趋势
8. Meeting territory service goals and objectives达成当地维修目标
9. Achieving and control cost and service expense控制维修成本
10. Ensure that the Company achieves its customer satisfaction objective at all times确保公司一直能达成客户满意度
11. Report promptly to the Service Manager of any circumstances where this is not occurring及时向维修经理汇报任何客户不满意的情况
12. Maintain good customer relationships维护客户关系
13. Update customer’s data base by providing user names, contact person, address, telephone no. email address更新客户资料,提供使用者姓名,联系人,地址,电话,Email等
14.Ensure all spare parts are properly recorded, kept, and used保证所有配件都记录,保管和使用正确
15. Ensure all spare parts are properly recorded, kept, and used保证所有配件都记录,保管和使用正确
16. Ensure replenishment of spare parts used by raising requisition orders保证零配件供应充分
17. Prepare requisition orders for spare parts not available如零备件缺少时填写申请单
18. Embrace the Bio-Rad quality philosophy支持伯乐质量理念
19. Initiate and update product knowledge更新产品知识
QUALIFICATIONS, SKILLS AND EXPERIENCE
Qualifications
Essential
University degree/diploma in electronics/instruments or mechanics or equivalent
电子或机械系大专以上
Experience
Essential
Hands on experience in medical/diagnostic instruments有医疗仪器维修实地经验
Minimum 3 years servicing medical/diagnostic instruments至少3年维修医疗仪器维修
Proven trouble shooting experience in medical/diagnostic instruments有仪器故障寻找经验
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